The Untold Truth Of Five Guys

  • Published on Feb 12, 2018
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    The growth of the Five Guys Burgers and Fries chain is nothing short of amazing, and the story behind it will make you believe anything is possible. With founders who have remained an integral part of their company, franchisees who aren't just buying a brand name but an entire formula, and a company built from the ground up, Five Guys has a story that embraces what the American dream once was… and still can be…
    Choosing to cook | 0:24
    What's in a name? | 1:02
    Finding a franchise | 1:47
    No timers | 2:43
    No VIP deliveries | 3:15
    Fresh fries | 4:10
    Mystery shoppers | 5:00
    Read more here →
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Comments • 8 168

  • Mashed
    Mashed  Year ago +1468

    Are you team Five Guys? Or another burger chain have your heart?

    • DuckWithDa Bomb
      DuckWithDa Bomb 10 hours ago

      Team culvers its amazing there food I went for my first time and its already my favourite

    • Zirzarchuz
      Zirzarchuz 12 days ago

      Up north in Maine they still are the best fast food

    • Zirzarchuz
      Zirzarchuz 12 days ago

      Best fast food hands down

    • Smlfan jeffy 357
      Smlfan jeffy 357 19 days ago

      Five guys

    • Lamar Strauss
      Lamar Strauss Month ago

      Team Five Guys, although In-N-Out is a very close second.

  • DuckWithDa Bomb
    DuckWithDa Bomb 10 hours ago

    Five guys is ok but culvers is to good

  • Levi Eastman
    Levi Eastman 13 hours ago

    Best Burger place ever!

  • Norm475
    Norm475 5 days ago

    I can go to a Dairy Queen and get their five buck lunch. You get a double cheeseburger, small fry, soda, and a Sunday. Now that is value and it is good.

  • Norm475
    Norm475 5 days ago +1

    I was at the airport in Atlanta and there was a five guys across from my gate, so I ordered a single burger and a small soda. The gal said it would be $9.50, I told them to keep it.

  • Adrianne Durham
    Adrianne Durham 8 days ago

    Five Guys 🍔👍

  • Terese Daigle
    Terese Daigle 9 days ago

    I never had it cuz they. Are. Expensive. As. HECC.
    Like, it's 2.50$ for a SMALL CUP. WITHOUT ANYTHING IN IT.

  • carforumwanker
    carforumwanker 12 days ago

    called 5 guys as most of the time there is only 5 people in them ! shit place and wendys was so much better

  • Matthew Elliott
    Matthew Elliott 12 days ago

    Burgers not so great and prices incredibly stupidly high..big once and never will return..Ripoff burger joints due to price: 5 Guys..Burger Street...Mohyah fastfood burger: Whataburger

  • Jackie O'Neal
    Jackie O'Neal 13 days ago

    Love love love 5 Guys. So glad they started doing shakes!

  • Sam Gendreau
    Sam Gendreau 15 days ago

    Skip the bacon, get a small fry (unless your partner "ain't hungry" then ya gana need the large, ask for a water cup (why you drinking soda any ways ya glutinous filth?) and Boom, five guys for under around $11. Seeing as burger meals from fast food burger queens are around $9ish now, I say fuck the noise you uncultured swines are making

  • thresher4
    thresher4 15 days ago

    I at times go get my burger fix and haven't gone wrong but once. In 2011 I went there and ordered a burger and dog, around 5 pm, by 8 I got violently sick and lost all that food. By 10:30 I went to the ER. They gave me a cocktail of several oral meds and a shot and by 5:30 am went home. Stayed home for 4 days. I called the rep and told them what happened. He said
    that you can't get sick in that time frame . Oh really? that was an outright rejection. I could have sued them. Luckily, haven't had that experience again.

  • Ike the ranter
    Ike the ranter 15 days ago

    All 3 times I went the fries were cold, the buns get soggy quick, and was way too expensive. Hot, fresh, and fast is the holy grail. Fries Have to be HOT!!

  • Honey Ham
    Honey Ham 16 days ago

    Great Job Five Guys!

  • Edward Nigma
    Edward Nigma 18 days ago +1

    "Franchising for Dummies", hell they could do it why can't you

  • 490o
    490o 19 days ago

    I like the video but f**k this stupid clickb**t title.

  • Single Origin
    Single Origin 20 days ago +2

    Five guys lifehack, bring a friend then share fries with him, ask for the cups of water then turn them into coke at that magic soda box. There, guys, it is no longer as expensive.

  • Big Bop
    Big Bop 24 days ago +5

    No delivery service? I just had a double chesseburger brought to my home from Door Dash. Capitalism and a dollar always eventually win out

  • Kayotic217
    Kayotic217 25 days ago

    Shaq diesel owns a few!

  • Traci Love
    Traci Love 25 days ago

    over priiced

  • Jack Einoff
    Jack Einoff 27 days ago

    My wife left me for 5 guys what a whore

  • Michelle P
    Michelle P 28 days ago

    Their burgers are very good, but not amazing.

  • Last Prank Call
    Last Prank Call 28 days ago

    Gangbang Burger

  • Brian H
    Brian H Month ago

    Five Guys is my favorite burger and fries.

  • The channel Of Champions

    I’m eating it right now!!!😅😅😅🔥🔥🔥😂😂

  • Heather G
    Heather G Month ago

    They have the best burgers! Can’t get any better!!

  • The Sun Is Black 44 Black Sun

    1)Five Guys 2)Wich Wich 3)Yoshinoya Beef Bowl are under valued restaurant chains with enormous profit potential. These chains need investors for capital for massive marketing and advertising campaigns. In my oppinion they are literal Gold mines of profitability

  • The Sun Is Black 44 Black Sun

    I personally feel not offering delivery service is dumb. You are trying to control customers choices when you do this. I say give your customers WHAT THEY WANT. ACTUALLY BUSINESSES SHOULD MEET AND EXCEED THE EXPECTATIONS AND DESIRES OF CUSTOMERS. Being rigid and uncooperative with the people actually purchasing their products MAY BE WHY THIS UNDER VALUED CHAIN IS NO WHERE NEAR ITS POTENTIAL. These Five Guys are going to ruin their baby being so uncopperative. So sad


    Legit the greatest tasting fucking burgers on the planet! Hands👏🏼Down👏🏼

  • Khult Herro
    Khult Herro Month ago +1

    I compared Five guys to In -N-Out a few times. Winner is always In-N-Out, in taste, price, service, and options. Just got hungry. . .VROOOOOM. .

    • Xil
      Xil Month ago

      Lmao that's the dumbest shit I always hear. You can't compare a fast food to a restaurant. Like people forget five guys is a restaurant and they do because it's shitty af and yet in n out is still better as a fast food. That's just sad

  • Rixplace1
    Rixplace1 Month ago

    waaaaayyyyyyy over priced

  • Rainy Sunday
    Rainy Sunday Month ago +10

    Totally agree they are so overpriced and the price is the only reason why I don’t go I refuse to waste my money on something that I could buy cheaper

    • Amari Galaxy
      Amari Galaxy 23 days ago

      I find the quality of the burger worth it.

  • Swan Thing
    Swan Thing Month ago +1

    But why does it cost a bit more because my parents so it's expensive a bit

  • Gabriela 7
    Gabriela 7 Month ago +2

    Just had my first Five Guys burger in Oxford, England. Absolutely yummy 😋

  • Brad B
    Brad B Month ago

    on in bc is called five gay guys and burger and fries

  • emory Wright
    emory Wright Month ago

    There fries suck pretty much

  • Chris Dominguez
    Chris Dominguez Month ago +2

    Why is it so expensive?

    • Brad Atcheson
      Brad Atcheson Month ago

      It's a fucking cheeseburger douchebag... Secondly, their fries are pure grease, fucking disgusting! Burger has no seasoning... 5 guys fans must not be able to make a burger on the grill. I can feed a whole family burgers and fries, with way more flavor and texture at home...

  • steven castillo
    steven castillo Month ago

    The fries suck

  • ragusajr100
    ragusajr100 Month ago

    Shear Heart Attack! Queen had a song about this place.

  • phillip r. gonzales

    That shits to expensive not worth it burgers have no flavor..

  • The Great 98
    The Great 98 Month ago

    literally nobody:
    5 guys: ayye lets charge people $20 for a burger, fries, and drink.

  • SuperrHygh 666
    SuperrHygh 666 Month ago

    I’ve worked for Five Guys for 3 years and I’ll say the foundation of the business is great. However corporate has ruined it. They lose employees like me and my GM ( worked for 9 years) because of how things are ran. Of course this may very for region to region but all I can say is it’s a decent restaurant but terrible work choice.

  • T512X
    T512X Month ago +2

    Hires secret shoppers? Helluva flex

    • T512X
      T512X Month ago +1

      That's a pretty big net your casting, not sure if you should be portraying your opinions as facts...

    • RoyalGaming
      RoyalGaming Month ago

      Most big companies have secret shoppers, every major retail and major fast food does

  • treasure man
    treasure man Month ago

    Those fries are not good checkers are fries better

  • TheOerdin
    TheOerdin Month ago

    Here is a truth about 5 Guys: They suck and are over priced.

    TUCO ALTIERRI Month ago +1


  • Da C.
    Da C. Month ago

    I had their burgers a few times. Burgers are mediocre just like the fries. If I want a good burger I go to a couple different local owned mom and pop shops.

  • Mr_K3vin R
    Mr_K3vin R Month ago +2

    Was hospitalized from Five Guys. 😢

  • Brittany garcia
    Brittany garcia Month ago

    Yes its super expensive.i work i get free meals but if ur willing to spend more for quality then i recommend it. Not alot of places have quality for a hamburger and it shows but just my personal opinion. Alot of hamburger places r pretty rude and five guys r friendly. For the fries u honestly get alot.we put extra scoop of fries n the bag. But like i said i do understand how alot of people r saying about prices.its whatever u prefer and ultimately choose but highly recommend trying it once.

  • Joe Helfer
    Joe Helfer Month ago +2

    It was 6 guys
    One choked on a burger

  • Erich Von Wachter
    Erich Von Wachter Month ago

    The french fries at 5 Guys are f ing horrible. Greasy, limp, no taste except for too much salt

  • C P
    C P Month ago

    The problem with many of these places The help sucks

  • tyler busscher
    tyler busscher Month ago +1

    I used to work at five guys for about 4 months and I remember when I first got hired I had to watch countless amount of videos on how to cook the food and how to conduct myself while working. The secret shoppers if you score a 100 percent you split 100 dollars between the people who you were working with. Before we open the doors we clean EVERYTHING and when we close we do the same thing it took my team about 2 hours which is a pretty good time. We check the temperature of meat and topping every two hours. Five guys is the cleanest fast food chain ever and I will live by that statement. Five guys don’t give out discounts too because the owner believes that it belittles the final product. Everything you eat in that restaurant is NEVER over the expiration date. The back of the house (the area that has the walk-in and were we soak the potatoes and prep everything else is spotless never is it semi clean no it’s spotless. We also clean the bathrooms everything 20 to 30 minutes just so it has a clean smell but also to prove to everyone that we care. One last thing everything I did as an employee after that task I had to clean my hands with soap and water at about 100 degrees even tho we wear gloves after you wash your hands and put on a new pair of gloves

  • Robert Smythe
    Robert Smythe Month ago

    Not the best ..but good food.

  • Mr. Sandman
    Mr. Sandman Month ago

    Five guys is like A tier burgers for me.

  • IG NomadicCentaur
    IG NomadicCentaur Month ago +6

    Ever had five guys?

    Well did it hurt?

  • George Mead
    George Mead Month ago

    Yay, shithead Obama went to Five guy's.

  • here's Butler
    here's Butler Month ago

    No one:
    People with nut allergies: wait a sec dude i cant go in five guys ill dye pls lets just to go maccies but no almond shakes, wait is that a snickers?

  • Todd Zickel
    Todd Zickel Month ago

    5 guys is disgusting and overrated... last 2x so bad i won't go back. Dicks drive in Seattle and In n Out are the 2 best burger joints in the 🇺🇸

  • Dale Trayner
    Dale Trayner Month ago

    I've eaten at 5 Guys maybe 7-10 times. Never had a bad experience. Always enjoyed burger. Always loved the fries. But I haven't made a return visit in approx 6 yrs. I guess I expect value more now than I did 10 yrs ago. Too many competing burgers out there. $10-$12 is a fare value for me and restaurant owner for burger/fries. To be honest, I drive by a 5 Guys at a hopping shopping area location daily and it appears this location isn't nearly as crowded as it was 5-6 yrs ago.

  • Neil Deep
    Neil Deep Month ago

    The Habit is better than In N Out & Five Guys. >;]

  • Rance - medicine Man
    Rance - medicine Man Month ago +2

    We enjoy 5 guys very much... its so much food my wife & i can split a burger & fries and be totally satisfied... one of the cleanest restaurants out there. My wife & i are FOODIES and we give each place a list of requirements to meet. There is so much competition out there if a restaurant doesnt meet your approval we just move on and find another place..5 guys has been a repeat performer for us for several years...Good Job 5 guys...

  • Bakercat
    Bakercat Month ago

    Too bad you have to take out a loan to pay for a meal...

  • Vincent Martin
    Vincent Martin Month ago

    I remember the day before I ate these I got into a fight with a dude who sold me sold wack ass Oxys.

  • Richard Worden
    Richard Worden Month ago

    For my $$ I will go to In And Out ...

  • Scarab
    Scarab Month ago

    Five Guys Burgers and Fries #gamergate #notyourshield

  • rummagingchaos
    rummagingchaos Month ago

    five guys is sooooo good. i’m so sorry cows. it’s expensive asf. so it’s definitely a rare treat. but i’ll always come back when i’m cheating on my no red meat kick

  • Andy Helms
    Andy Helms Month ago +2

    Ok burger but waaay overpriced imo.

  • Michael Graystone
    Michael Graystone Month ago +2

    Overpriced and not just a little bit. Cheeseburger, fries and drink cost over $15.00 in Southern California. At these prices FG will not last here.

    • Michael Graystone
      Michael Graystone Month ago

      I disagree. A similar meal at In-N-Out costs about half as much.

    • RoyalGaming
      RoyalGaming Month ago

      its not overpriced for california considering how high cost of living is there

  • Fatima
    Fatima Month ago +2

    they deliver now tho,,,Uber eats and all those apps

    • RoyalGaming
      RoyalGaming Month ago +1

      that doesn't go through their company, that's a secondary service. It's the same as you calling them and ordering ahead for pickup, system tells them someone ordered a product, someone comes and picks it up

  • NPC trolling to wake you up 4253

    Horrible burgers. Cant believe people pay for this shit. I can get a pound of some grass fed beef, some potatoes and make 4 burgers and fries for the price of 1 their "combos".

  • B Dubbz
    B Dubbz Month ago

    To all you broke asses saying 5 guys is too expensive if you dont like it go across the street to McDonald's where your guessing if your food is going to be warm your paying that extra money for the quality and guarantee that your food is going to be fresh and hott you'll never get a burger thats been sitting in a hott tray we put your burger on the grill as you order it so remember there is reason for things not everyone in life is trying to rip you off

  • imma live forever
    imma live forever Month ago

    Worked here and I fucking hated it. Everyone treated me like shit. Very clean workplace but nothing special

  • ou812 ou812
    ou812 ou812 Month ago

    Their burgers are okay I make better burgers off of my grill of course and they charge you three times as much for some little ass burger not worth it I don't go there waste of money I could do much better myself

  • ShawnCadieux1984
    ShawnCadieux1984 Month ago

    Ok first.... no one in charge approves all applicants. That's just stupid to say which is only highlighted by you saying fries are hand cut as a cook uses a tool to just pull a level. You do realize what hand cut means right?

  • Sylant Stevens
    Sylant Stevens Month ago

    Whenever a friend says they had five guys for lunch:
    “🤫 whore”

  • catASHtrophe 126
    catASHtrophe 126 Month ago

    Hard to find a well seasoned hand pressed burger patty now days. I don't mind paying a little more if it means my burger wasn't rolled out and stamped by a machine by the 100 thousands, flash frozen, and stacked 15 high in a cardboard box before being shipped cross-country.

  • Judi Mcmahon
    Judi Mcmahon Month ago

    Their burgers are way way overpriced and the fries are just God awful disgusting.

  • Realism
    Realism Month ago

    Untold truth, it will give you diabetes and heart disease

  • Kreemerz
    Kreemerz Month ago

    Why does she keep mentioning his 'second wife'? Weird. Who does that?

  • Midnight Darkwolf
    Midnight Darkwolf Month ago

    mcdonalds and burger king has cheap shit that is gross but five guys I can see someone making it unlike mcdonalds. I hate mcdonalds

  • Bryce Czirr
    Bryce Czirr Month ago +2

    Five Guys is WAY too expensive. It's like $15 for a burger, fries and a shake. That's crazy.

    • Bryce Czirr
      Bryce Czirr Month ago

      @Mike Panick You don't have to tip at pick up orders like ordering over the phone with Red Robin

    • Mike Panick
      Mike Panick Month ago

      Bryce Czirr Leaving a decent tip balances it out.

    • Bryce Czirr
      Bryce Czirr Month ago

      @George Mead It simply isn't worth it. You can make a meal at home a quality meal for far cheaper and feed more than 1 person. Also many restaurants offer equal or superior burger quality for less money. Five guys is still fast food technically so the quality is going to suffer vs. like a Diner or Restaurant.

    • George Mead
      George Mead Month ago

      @Bryce Czirr
      Sadly, that's what it costs to ensure quality ingredients and for the company to still make a profit. I've eaten there once.

  • troy smith
    troy smith Month ago

    Is five guys on the west cost ? Or just D.C? It's good to see Obama getting burgers he look too skinny since his wife does not what him to eat anything but plants

  • Cereal Killer as in froot loops

    five guys is good but overpriced which keeps me from returning ...i preffer fudruckers when i want a burger

  • Zak Wood
    Zak Wood Month ago


  • Megan Clow
    Megan Clow Month ago +1

    "A firm outside, with a mashed potato inside"

  • Megan Clow
    Megan Clow Month ago +20

    I'm a manager at five guys. The AMOUNT of times I have to hear jokes about how, wow, youre not a guy 😐 I am worth 5 guys thank you ✌🔥

  • JE D
    JE D Month ago

    Five Guys could've been great...but they insist on making their burgers well-done (read: overly dry). Their website says it's 'well done and juicy', an oxymoron if I ever saw one. I get that they do that for liability purposes, but c'mon, burger places from Shake Shack to Gott's to little mom & pop joints will cook a burger medium or medium rare for you....but Five Guys refuses to. Anyone who knows anything about meat knows that you don't cook meat well just don't. This is why I haven't gone back. If you're going to try to compete with the value provided by places like In n Out Burger, but charging way more, you better cook people's burgers the way they want them.

  • Tattertot_gamer 1
    Tattertot_gamer 1 2 months ago

    Five guys is the best

  • Blanca Cardenas
    Blanca Cardenas 2 months ago +2

    Great restaurant 5 GUYS . IN TUCSON ARIZ, the best burgers,and fries ever👍

  • We are the challengers
    We are the challengers 2 months ago +2

    lol my dad is the CFO of five guys 😂
    He knows all the original “five guys” I’ve met them before :)

  • bully bully
    bully bully 2 months ago

    We didnt pre cook our fries😭 but they were still good

  • bully bully
    bully bully 2 months ago +1

    I worked there all 2018 summer mine had a 98 grade and we cleaned a lot!!!😭🖕🏽

    • B Dubbz
      B Dubbz Month ago

      I work at one in upstate Ny I work with a bunch of half ass stupid fucks and weve had 100s for the past two months its not that hard just need to keep the team motivated

  • Gene Miller
    Gene Miller 2 months ago

    My city has a 5 Guys franchise, and mark me unimpressed. I had to stand in line. It was unpleasantly noisy. I had to wait for a place to sit-it was uncomfortable. The burger was not tasty and was on an ordinary store bun which was not grilled. The real burn was the french fries-soggy, greasy and among the worst french fries I've ever had anywhere. Their restroom was clean. My experience was not one which made me want to try it again. All the signage bragging up their fries seemed like a very bad joke. It was nearly $10 for burger, fries and water for the drink. I find them hugely overrated.

    MYZTERY STORM 2 months ago +9

    I couldn't believe how mediocre the food was for the outrageous prices. Everything is ala-carte no combos, no specials. You're gonna spend close to $15 per person for food that is comparable to most fast food chains where you can get the same thing for about $7. Not to mention standing in line for 10 mins just to order & waiting another 10-15 mins for the food. Never went back there a 2nd time after being so hugely disappointed. I go to Culver's now....the food is wayyy better & it's about half the price of 5 Guys, plus you don't have to wait a half hour to eat. 😊

    • Kimberly Miller
      Kimberly Miller Month ago

      Good things goes to those who wait

    • Venom Vixen
      Venom Vixen Month ago +1

      No it’s not and they give you much more food for your dollar not to mention Culver’s is sub par don’t ever compare to five guys

    • April Diaz
      April Diaz Month ago +1

      STORM MONEY completely agree!!! Way overpriced!!

  • Vincent Martin
    Vincent Martin 2 months ago

    People who think this place is good. Have never cooked for themselves ever.

  • Vincent Martin
    Vincent Martin 2 months ago

    Place sucks man. It’s way to much

  • Endymion766
    Endymion766 2 months ago +1

    Tastes almost as good as Wendy's for twice the price. There's one really close to me and I almost never go there because I just can't bring myself to pay $15 for a "pretty good" burger and "meh" fries.

  • Deacon June
    Deacon June 2 months ago

    I grill my own burgers, I avoid fast foods at all cost.

  • Position Trading
    Position Trading 2 months ago

    The untold truth? Eat one every week and you get heart disease guaranteed!!!