Stop Managing, Start Leading | Hamza Khan | TEDxRyersonU

  • Опубликовано: 24 авг 2016
  • According to Hamza, managing millennials and knowledge workers the way we used to manage traditional factory workers can be disastrous. Speaking through his own experience of being managed and alternatively as a manager, Hamza makes the case that millennials must be lead, instead of managed and given autonomy to complete their tasks, so that they may grow and reach their full potential.
    If you ask Hamza Khan about his role as a manager, he’ll tell you his approach to managing is to avoid it altogether. Before his success as an award-winning digital marketer and entrepreneur, Hamza was a student struggling to find a practical outlet for his creativity while pursuing a degree in business and political science at the University of Toronto Scarborough. In his third-year of university, Hamza switched his major and received a Bachelor of Arts to facilitate a future career in creative multimedia and storytelling. Since graduating, he has worked as a graphic designer and marketer, and teaches social media strategy at Seneca College. He is also credited with making Ryerson University Canada’s leading university in online student engagement.
    This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at

Комментарии • 114

  • Gregory Martini
    Gregory Martini 3 дня назад


  • magda sz
    magda sz 5 дней назад

    great advice..if you own a big company

  • cthao559
    cthao559 5 дней назад

    Um..I don’t show up to work on time, because I deserve more for poor performance and watching movies lol. Your costing your company money.

  • Thea F
    Thea F 5 дней назад

    Entitled, lazy, you forgot...arrogant and self absorbed.

  • Janelle Thompson
    Janelle Thompson 15 дней назад

    There are people in the world who are either driven or not. Lazy or not. You can't convince someone to be something they don't have the desire to be. I didn't start working hard until I got to a point in my life where I wasn't getting where I wanted to go. I understood the principle of hard work, but never applied it because I hadn't gotten to the point of being so sick and tired of not moving forward that I was willing to do whatever it takes. Every one has their own reasons for working hard and moving towards their dreams. Not everyone has an amazing boss like him. However, I believe it comes from within and you can draw it out of yourself and achieve more than you ever thought you could, but it's gotta start with YOU. It's great to have those people who motivate you, but you could at any time fall back into a place of complacency until you decide to be a hard worker and accomplish your dreams.

  • 15 дней назад

    I think this is awesome... but you know how they say you can pick up if a person believes what they're saying...? Something about this...🤔🤔🤔

  • OeloDickAble
    OeloDickAble 19 дней назад

    thank you Hamza. Great this

  • Harold Harry
    Harold Harry 19 дней назад +1

    Аre Yоu searсhing gооd coursеs about Manаgement. Simрly Goоgle sеаrch аs "Ζоe Talent Solutіons"

  • freddy6toes
    freddy6toes Месяц назад +3

    Yeah nobody likes to be micromanaged. But still what does that have to do with showing up to work on time. Sometimes I show up to work 30 to an hour early to do work and not get paid for it. Sometimes I take my work home and try to find things to improve and help myself succeed because I love my job. I am very involved with it and it is more than just a check. Money is irrelevant to happiness. I actually try to take on many more tasks than I am required to because I want to continue to shape the environment/culture where I work and influence other people to do the same. I am in a leadership role. I am also a millennial. This video was directed at a specific work group. There are many much better educational videos or books on leadership and management. I was dissapointed by this video.

  • Homoud S.
    Homoud S. Месяц назад +2

    When do speakers understand that moving is distracting.

  • Lostinrandomthoughts
    Lostinrandomthoughts Месяц назад

    Can I work for you???? 😅

  • Christopher Hanley
    Christopher Hanley Месяц назад +2

    "Your best work happens when your boss isn't breathing down your neck.". Worth the price of admission, even if you don't agree with it all.

    • Luke Bannink
      Luke Bannink 20 дней назад

      Meet him in real life then say that again

  • Chino Vash
    Chino Vash Месяц назад +4

    Believe it or not, some jobs require you to be there at all times. Especially when you're on call. And some people need management, because if you do not manage them, they will not be productive at all.

  • 13ChargerDaytona
    13ChargerDaytona Месяц назад +1

    It DOES NOT work in some fields. People just don't like their illusions destroyed. I manage a 1,500 person call center in the US with 75% of my workforce are millennials who realized that nobody pays 6-figures for their Master's degrees in dance theory. If I give them freedom, they abuse it (i.e. not meet their deadlines, not get their work done, etc.). And before you say I run a dinosaur operation that will be extinct in 10 years, my business is growing. I actually have to turn business away because we can't stand up business fast enough.

  • Dawn Posey
    Dawn Posey Месяц назад

    Ok so what is a more exceptable title for a manager?

  • Rather C
    Rather C Месяц назад

    I can't believe Hamza feels unshamed by bragging in a Ted talk about going to work late and watching videos at work. The effect of these is promoting bad work ethics. The people who invited him should be ashamed too. Stop this nonsense and be responsible !!!

  • breezinbyyou2
    breezinbyyou2 Месяц назад +1

    Somethings wrong. I'm tired but I've been listening to about three of these talks before this one, and I've been hanging on their words. He's not being real. Is it nerves? I'm bored and not inspired. I can't learn from someone who doesn't affect me. Is it his lack of passion? He should "show" his knowledge, not qualify himself by saying all he's done. An actor or musician affects you. They affect you with their talent, they don't tell you about it. Maybe he needs to take acting classes so he learns to loosen up, be more real (authenticity please zzzzzzzzzzzzzzz), be more dynamically expressive whether it's in a subtle way or dramatic way. He's not pulling me in. I don't believe him. Good-bye.

  • i Am Mr Chazz
    i Am Mr Chazz Месяц назад +1

    This guy's very impressive. Theys no question about that

  • Farahin Zolkafli
    Farahin Zolkafli Месяц назад

    I'm in Y gen. In my industry, where I manage people, the X they believe in worthiness. Now, being a woman and the youngest imagine how crazy it is for me. I have been scrawning all over the internet to understand and learn to adapt their behavior. Constantly changing places makes me a more flexoble person, unlike my subs who have been like ages in a place. Constantly doing things the same way. They're setting the institution to failure. It has always been that way since the last manager choose to give all the power and just sit around having them do all the work. It's really hard to be a leader for X, when you're a Y.

    • Hamza Khan
      Hamza Khan Месяц назад

      I hear you, Farahin. I've been in that precise situation many times. I'd highly recommend checking out "The Dichotomy of Leadership" by Jocko Willink and Leif Babin.

  • OranDennison
    OranDennison Месяц назад +4

    Google also thought managers were unnecessary so they started Project Oxygen to prove it. Instead, they learned that good managers are vital, and they learned why and how. Check it out for a well-informed alternate perspective. I agree with Hamza that leadership is really important too, but it doesn’t have to be just one or the other.

  • chaveraoh
    chaveraoh Месяц назад

    Generation Zzzzzz must be lazy, SLEEPY, egoistic, whereas generation Y must be asking a lot of questions 😜

  • Rubberside Down
    Rubberside Down Месяц назад

    Logically this is not all practical advice. Some good points. Employees do not enjoy being micro managed for sure. They need a boss who is a great leader who knows the direction a business should take and relays this goal to the staff. Sure they would be wise to listen to advice from employees and be flexible. I liken a business to that of a ship sailing through the ocean in varied weather and conditions. It needs a captain (boss) with a competent crew (staff) moving in the right and same direction, working together towards one goal, success and survival. Each part of the crew ideally has something that benefits the whole.

  • Carletta Goodrich Mann
    Carletta Goodrich Mann 2 месяца назад +3

    A leadership of skilled disciplines. SOunds like you are a motivator a disciple granted to stage the creation of moving US forward. Thank YOU. BE BLESSED my friends

  • Auwal Adamu Gaya
    Auwal Adamu Gaya 2 месяца назад +5

    I like his concluding point, where he said: "you manage things and you lead people".

    • Hamza Khan
      Hamza Khan Месяц назад

      It's the truth, Auwal.

  • ilhaan hamza
    ilhaan hamza 2 месяца назад +2

    u answered everyone n I have never seen anyone do that ever.

    • Hamza Khan
      Hamza Khan Месяц назад +1

      It means the world to me that y'all are watching this video! The least I can do is thank everyone and answer questions.

  • titolaurent
    titolaurent 2 месяца назад

    I would fire this guy for his lame jokes

  • T Miles
    T Miles 2 месяца назад +1

    WELL DAMN... lol! xoxo

    • T Miles
      T Miles Месяц назад

      +Hamza Khan Indeed. I am in agreement, especially when you said "well damn" to one of the time requirements/limitations placed on your talents at work. I'm a fan sir 🥂

    • Hamza Khan
      Hamza Khan Месяц назад +1

      Haha, thanks?!

  • Shaun Lott
    Shaun Lott 2 месяца назад +5

    This is an excellent way to breakdown how to get the members of your team to outperform the traditional norms. I am a 1969 baby and Hamza Khan is absolutely right. In order for individuals to exceed your expectations and the expectations they have set for themselves, you must lead them! Let them go! People who are managed hate to go work on Monday. They are always watching the second hand tick around the clock and they are not as productive. Individuals who are 'properly' led are inspired [influenced] to be great. They virtually never leave 'work' because they are committed to the success of the organization. You manage systems and processes. You lead people. Great talk @HamzaK

    • Hamza Khan
      Hamza Khan Месяц назад

      You've beautifully captured the heart of my talk, Shaun. Thank you for your kind words!

  • اسامه الخضيري
    اسامه الخضيري 2 месяца назад


  • Andreas
    Andreas 2 месяца назад +1

    Bsc of Arts....nuff said.

  • Virginia Lawless
    Virginia Lawless 2 месяца назад +2


  • Matt Robertson
    Matt Robertson 2 месяца назад +3

    One of the most relevant videos I've seen in a while...I quit my job for this reason. Thank you for re-inspiring me to be my best to help others be their best. This is the way of the future!

    • Hamza Khan
      Hamza Khan 2 месяца назад

      Glad to hear, Matt! The world is better when you're at your best. Wishing you nothing but success and happiness ahead.

  • Richard Thomson
    Richard Thomson 2 месяца назад +5

    Mate I am just like you and I was born in 1962. Have you listened to jonathan livington seagull?

    • Hamza Khan
      Hamza Khan 2 месяца назад

      No, but I'd love to check him out. Any suggestions on where to start?

  • Cz theSYSTEM
    Cz theSYSTEM 3 месяца назад +2

    OMG. Hit the nail on the head brother. On the money!

  • Verum Sports Talent Advocates
    Verum Sports Talent Advocates 4 месяца назад +24

    Despite his attempts to come across as humble, smart and practical anyone with a brain can see right through him; arrogant millennial, self-absorbed with such a disregard of anything that happened prior to 1987. That’s why the talk starts with “3 things you should know about me”, in other words, 3 things that make me better than older people 🙄. Worst Ted Talk ever

    • Luke Bannink
      Luke Bannink 20 дней назад +1

      Hamza is my uncle and if you have met him in real life you will take all that back and you will know how great he is. He is an amazing nice loyal smart guy and has been forever, he is amazing and I don't think you should be talking like this unless you actually can speak the truth. Think before you speak please

    • Jeff Doe
      Jeff Doe Месяц назад

      +Flaca Diabla what is leadership?

    • Flaca Diabla
      Flaca Diabla Месяц назад +5

      +Haylie R. Wilson
      His thought process doesn't work for all industries, and being late is never good leadership. Period.

    • Haylie R. Wilson
      Haylie R. Wilson 2 месяца назад +3

      Verum Sports Talent Advocates or he’s showing how work has innovated

  • Craig Doyle
    Craig Doyle 4 месяца назад +4

    All that is fantastic if you work in that environment
    How do you apply it to a factory with a lot of employees in the last years of their working life, working shifts including a night shift

    • SiaarZH
      SiaarZH Месяц назад

      by the time millennials reach that same age as those workers, those jobs won't exist or will be augmented by technology to such a degree that management, in the classical sense, will not be necessary.

    • Phil B
      Phil B 4 месяца назад +2

      Yeah, that would be harder, well at least from the schedule side. If the whole team needs to work as a whole for something to be done then, they can't have that flexible of a schedule. I guess you should work more on the team spirit, in a similar way a team sports coach would. You have to find a way to motivate them, to see the end goal, a way for them to have a genuine motivation to get the job done as good as they can. The people I've worked with who may be harder to motivate were often ones who felt the were no appreciated or not listened to, I guess not really considered and taken at the same level. Could listening to them, their suggestions about the work place, including them (if they want to) help them have a better opinion and a better feeling about their workplace, then in turn, a real motivation to get the company to succeed, maybe it would help.
      Keep in mind I've never managed that kind of people so I don't know, but I'm throwing ideas.

  • AJ
    AJ 4 месяца назад


    • Hamza Khan
      Hamza Khan 4 месяца назад

      Hahaha, thanks!

  • C Driver
    C Driver 4 месяца назад +13

    He speaks as if all workers are self starters and self directed very progressive talk yet not practical for many industries.

    • Khairallah Hamza
      Khairallah Hamza 2 месяца назад +2

      Exactly, it would be true if all the employees were at a certain level of consciousness

  • Sam Abd
    Sam Abd 4 месяца назад

    Hamza I would love to work for you! I'm sure this will happen one day. You're the best!

    • Hamza Khan
      Hamza Khan 4 месяца назад

      Thanks, Sam!

  • Romeyo Chill
    Romeyo Chill 4 месяца назад +32

    I think his idea of leadership is great. But this works more in creative fields. Sometimes, it doesn't work in other fields though.

    • Joshua Garner
      Joshua Garner 3 дня назад

      +Alex Tikh like anyone where things need to get done that day

    • Wylted 1
      Wylted 1 Месяц назад

      +Iwan Park not really. You can run it like a gig economy. Announce available shifts and have signups as first come first served.

    • Iwan Park
      Iwan Park Месяц назад

      Factory workers...

    • Phillip Tan
      Phillip Tan Месяц назад

      Based on my experience where we manage staff for other people, the principles do apply but at different levels. Autonomy is good for everyone and it does motivate people to be able to decide on all, if not, certain aspects of their work. In our case, since our clients dictate the time their staff needs to work, we give liberty on how and when people take their breaks. So, we need to use good judgment in the actual application of these principles. It's not an either or choice, rather a continuum and we need to see where we should be. There are times when we influence clients to give more flexibility either on time or tasks as well. Where that happens, we see engagement improve. Functions where on time and reliability is essential, such as in customer-facing functions, staff need to be disciplined in reporting to agreed time.

    • DrTammy Brazil
      DrTammy Brazil Месяц назад

      Miracle On 34th Street

  • Raul Joey Lopez
    Raul Joey Lopez 4 месяца назад +2

    Does this work for all companies and all people? I have a small gym business and my employees don’t seem to be very driven to accomplish outcomes. I’m pretty hands off with managing yet things don’t seem to get done. Help me out here brotha Hamza.

    • Abubakar Kollere
      Abubakar Kollere 14 дней назад

      peteric andres what if you end up in an organization that hands you people without looking at their actual skills practiced but just the paper version of skills as printed. You can’t use lemons to make apple juice. How do you manage/lead such people with the style talked about by Mr. Khan... your not likely to achieve much.

    • peteric andres
      peteric andres 2 месяца назад

      When hiring make sure you look for people who has same vision, mission and passion on the job. People learn on OJT on the job training but the motivation and sense of accomplishment must be with them before they were hired.

  • RYan Samuels
    RYan Samuels 4 месяца назад

    LOL HIm saying " JiGGa man" LOL

  • Mann SE
    Mann SE 4 месяца назад +4

    to lead is to manage, and to manage also requires leading. there’s no us vs them.. there is just “is”.

    • Étienne Bongo
      Étienne Bongo Месяц назад

      Good communication brings good productivity.

    • Mann SE
      Mann SE 4 месяца назад +1

      agree when it is assuming the followers are motivated and the work culture is conducive. sometimes, the work culture needs adjustment and a change is required. in this context, i don't think you can just only apply transformational leadership to get the desired outcomes.. i feel that applying transformational leadership or transactional leadership or both will depend on the context.

    • Citizen Smith
      Citizen Smith 4 месяца назад +1

      +Mann SE if there is solid transformational leadership, where the employees truly believe in the organization, then they are self motivated. That means that if they fail to do something, they don't believe it is relevant to the goal. That means it's not a motivation problem, it's a communication problem. In other words, no one adequately communicated the importance of the task, so they don't think it is important to the organization. Alternatively, the task really isn't important to the organization, and therefore procedures need to be adjusted.

    • Mann SE
      Mann SE 4 месяца назад +1

      Citizen Smith often times in leading, a little encouraging push helps

    • Citizen Smith
      Citizen Smith 4 месяца назад +2

      Managers push from the back, leaders pull from the front. When you push a chain, it goes where it goes, when you pull a chain, it follows you. A chain of command is called that for a reason. It wants to be lead, not pushed.

  • Marta Korzeniak
    Marta Korzeniak 5 месяцев назад

    Great talk!

    • Hamza Khan
      Hamza Khan 4 месяца назад

      Thanks, Marta!

  • samwel kedienye
    samwel kedienye 5 месяцев назад +1

    its great, thank you Hamza

  • yadvinder singh
    yadvinder singh 5 месяцев назад +2

    Very practical this

  • Kelley Neumann
    Kelley Neumann 5 месяцев назад +4

    This is just what I was looking for today! Thanks Hamza!

    • Hamza Khan
      Hamza Khan 5 месяцев назад +1

      So glad to hear that, Kelley!

  • Player1x33596
    Player1x33596 6 месяцев назад +22

    He complains that his boss wanted him to be on time? I couldn’t even finish it.

    • Toon Vandersteene
      Toon Vandersteene 18 дней назад +1

      Why do we pay people for their time spent at their desk rather than for the contribution they make?

    • Jeff Doe
      Jeff Doe Месяц назад +1

      Why is being on time important if you work the full shift and produce excellent work?

    • Wylted 1
      Wylted 1 Месяц назад +3

      It Literally had no effect on his productivity though.

  • Jason Covey
    Jason Covey 11 месяцев назад +2

    Brilliant talk! I believe that this is definitely the way of the future

    • Hamza Khan
      Hamza Khan 6 месяцев назад

      Thanks, Jason! Fingers crossed..

  • Naseer Khuhro Videos
    Naseer Khuhro Videos Год назад +2


  • hillary2210
    hillary2210 Год назад +3


    • Hamza Khan
      Hamza Khan Год назад

      Thanks Hillary! Hope all is well :)

  • Ragd0ll
    Ragd0ll Год назад +10

    I was at this event, phenomenal speaker. I've actually since become a TA at Ryerson and have folded Hamza's management advice into how I run my classes.

    • Hamza Khan
      Hamza Khan Год назад +2

      Thanks! And congratulations on the TA gig! I'm really glad to hear the lessons from the talk are helping you run your classes. Very, very cool.

  • Elan Marko
    Elan Marko 2 года назад +8


  • Kultar Ruprai
    Kultar Ruprai 2 года назад +23

    I'd work for Hamza.Real Talk.

    • Mos Amaze
      Mos Amaze Месяц назад

      How you work with muslims, you sikh?!

    • Kultar Ruprai
      Kultar Ruprai 8 месяцев назад

      Anytime. Drop me a message. Twitter, email. whatever suits.

    • Hamza Khan
      Hamza Khan Год назад +2

      I would be honoured to work with you, my man. Let's make this CA x UK collaboration happen.

  • Mark Swaggerty
    Mark Swaggerty 2 года назад +8

    This guy's method works for him in his 10 years of experience but I'm going to stick with the tried and true method of doing my job and not being afraid to hurt my workers feelings.

  • Cabdullaahi Bootaan
    Cabdullaahi Bootaan 2 года назад +17

    I need to watch this Talk again and again.

    • ilhaan hamza
      ilhaan hamza 2 месяца назад

      +Hamza Khan ...i already did. I love the way u speak. I'm having the same kinda issues with my leaders or should I call em managers. They just manage n do not lead which I feel I can given the right platform.

    • Hamza Khan
      Hamza Khan Год назад +1

      Please do! And share it with anyone else who might benefit from this message.