Samsung Galaxy Fold - What's Actually Causing The Break?

  • Published on Apr 19, 2019
  • The Samsung Galaxy Fold is the hottest thing in tech right now. Some reviewers are experiencing problems. Jon Rettinger and I discuss the durability of the Galaxy Fold and some of the potential causes of the broken Samsung Galaxy Fold phones.
    Jon Rettinger -
    Subscribe for more internet + tech news.
    Email questions to will [at] lewlater dot com
  • Science & TechnologyScience & Technology

Comments • 4 207

  • Lew Later
    Lew Later  9 months ago +1580

    Would you drop $2000 on this device after seeing these stories emerge?

    • Deep Roy Choudhury
      Deep Roy Choudhury 7 months ago

      No way, I am more than happy with a budget phone that can pretty much satisfy all my digital needs. By the way, I love your show man. Love Willie Du. Love from Kolkata, India. God bless all of you working at lew later and unbox therapy.

    • Somebody once told me
      Somebody once told me 7 months ago

      It's a gimmicky 1st gen folding phone, it's gonna lose it value in couple month. Probably gonna snatch one if the price drop is reasonable

    • Shashank Mishra
      Shashank Mishra 8 months ago

      Oh yes, until they become too mean like Apple someday. They're really quite brave (or fools) with all their implementations of innovations here but at least they seemed determined about it. I basically respect them for this unfolding phone they showed us all for real, where we somewhat got some real ideas about what the future phones might look like. I really hope Galaxy Fold retails soon even though I am not gonna buy their first two iterations of folding phones for sure!

    • Jonathan Ayers
      Jonathan Ayers 8 months ago

      Not a chance.

    • Keepmguessin
      Keepmguessin 9 months ago

      If the next one is ip68 or better yes. If not, HELL-TO-THA-NAW!

  • Lazy Gamer
    Lazy Gamer 5 months ago

    Sup homie

  • Bryan Weber
    Bryan Weber 8 months ago

    wait a second i paid two thousand dollars for a phone and it falls apart and im told its because i pulled off the screen protector and its my fault? so the two thousand dollar phone is being held together by a sticker? NO. samsung. fix it.

  • Shashank Mishra
    Shashank Mishra 8 months ago

    To me it looks more like some tiny internal metal part breaking loose off the mainframe accidentally: just beneath that ever so soft screen! Also it could very possibly be a lump on the battery (just saying). I own an S9 plus here in India because I have loved Samsung since the day they brought their folding tech into play with the 'note edge' and they have just improved over time at it. I think they really should provide their snapdragon version of flagships globally. I skipped the S10 SOLELY for this reason, and might as well buy the OP7 pro. We're paying full bucks afterall so indeed we want full value as well. I feel somewhat like 'underprivileged for no reason bcz I am somewhat forced to use exynos over snapdragon and Lew I absolutely love the way you speak out to us, great job man, keep it up!

  • Aditya P
    Aditya P 8 months ago

    soo much talk man. Re-repeating all that is said before

  • Keepmguessin
    Keepmguessin 9 months ago

    My question is, why is there a notch on the big screen... there's no need for a notch. And if the ne galaxy note 10 is going to have in screen fingerprint scanner, then this should also. Flagship means It should have latest tech, and it's a luxury. Complaining about the cost in a luxury item is like saying millionaires should have to share their wealth just because others are poor.

  • Itsnot mine
    Itsnot mine 9 months ago

    I love my boy lew's videos

  • Charles Gore
    Charles Gore 9 months ago

    First off, the hot coffee thing was hot enough to cause that old woman 3rd degree burns and she had to have skin grafting because the coffee was served at 190 degrees, way hotter than anyone could physically drink without causing serious harm. McDonald's bashed her to cover themselves, seriously don't talk that down

  • Jeff Bradford
    Jeff Bradford 9 months ago

    There’s nothing more satisfying then to pull the plastic covering off the screen of a new phone. That’s the first thing 99% of consumers do when they get a new phone. It’s not consumer error if the company doesn’t tell us not to take that film off. Unless they state it from the start every regular person will pull that film off and BAM dead screen. But that’s just my two cents

  • Jeff Bradford
    Jeff Bradford 9 months ago

    There’s nothing more satisfying then to pull the plastic covering off the screen of a new phone. That’s the first thing 99% of consumers do when they get a new phone. It’s not consumer error if the company doesn’t tell us not to take that film off. Unless they state it from the start every regular person will pull that film off and BAM dead screen. But that’s just my two cents

  • 罗桐
    罗桐 9 months ago


  • Samuel Avery-Quinn
    Samuel Avery-Quinn 9 months ago

    And as of yesterday, even Mr.Mobile's review unit has developed a foreign-object-intrusion buldge under the fold's screen.

  • s lewins
    s lewins 9 months ago


  • AeronoidWD
    AeronoidWD 9 months ago

    this could have been a true test. Send out 40 phones and see what happens. You guys are very mindful of tech BUT y'all also are a controlled test group of average people with natural curiosity. some may be clumsy, some may have super active lifestyles, some more laid back. I think this was a great test.

  • Shane P.
    Shane P. 9 months ago

    Sponsored by Perrier- 'shit water'

  • Miras Z
    Miras Z 9 months ago +1

    Huawei Mate X lets wait for this one looks much better then samsung

  • David Desrosiers
    David Desrosiers 9 months ago

    So, it's a great phone, if you live in a clean room. Yeah, I'm gonna drop two grand on that, uh, huh.

  • Hanzo
    Hanzo 9 months ago

    Nefarious. Nefarious. Nefarious. I hate the word nefarious

  • Allin7days
    Allin7days 9 months ago

    FIRST PROBLEM SOLUTION: Forget about the warning message. Samsung, just extend the outer film all the way around "under" the bazel. If people don't see the edge, they won't peel it. Fool proof it!!! You're welcome, Samsung. Please send the reward Lew Later.

  • Costas Georgiou
    Costas Georgiou 9 months ago

    I still want this fold.

  • Robert Buchanan
    Robert Buchanan 9 months ago

    a lot of respect for honesty , clarity
    show good Character

  • Cassie
    Cassie 9 months ago


  • Dimitri Sanchez
    Dimitri Sanchez 9 months ago

    who is that clown?
    he opens mouth and the first thing he says is shit.

  • rotechs
    rotechs 9 months ago


  • Godless Melanisia
    Godless Melanisia 9 months ago

    Yeah, drop 2k to be a beta tester. No thanks.

  • Orlando Chavez
    Orlando Chavez 9 months ago +1

    Seeing Lew and Jon Rettinger discuss tech is like a dream come true!
    I LOVE Jon Rettinger - and - Lew/Unbox Therapy is my go-to tech review channel!

  • renee p
    renee p 9 months ago

    12:00 just realized he has a “Notch” haircut

  • Abdiel Sanchez-Gaud
    Abdiel Sanchez-Gaud 9 months ago

    Dieter and The Verge did it for the controversy. Having an issue like this would obviously give people a reason to talk.

  • black guy
    black guy 9 months ago +3

    but still... if the clay made it's way from to outside of the phone to the inside of it, that's a big problem.

  • Jay Kewalramani
    Jay Kewalramani 9 months ago

    The new type of finger print

  • TR3NCH
    TR3NCH 9 months ago +2

    There's dust flying around in the air and it'll accumulate in the hinge. Game Over!!!

  • TR3NCH
    TR3NCH 9 months ago

    Peanut butter sandwiches...

    ROBERT FRIEND 9 months ago


  • ke ne
    ke ne 9 months ago

    Why does Jon have a notch haircut?

  • Joel Diaz
    Joel Diaz 9 months ago

    1st gen or not, the fact that it breaks that easily just for peeling off the screen protector, after paying 2k for it??? Sorry I just cant defend Samsung for that one. And I'm a fan. I'm on my 3rd samsung phone. My opinion is, this device was rushed and I don't blame people like mkbhd for peeling off the screen protector.

  • Tony Davies
    Tony Davies 9 months ago

    Moral of the Story .. Stick it in a Vacuum sealed bag and never take it out for fear of fluff , clay or another other substance creeping in the gaps ! hehe it will be like The Boy in a bubble, unable to come out in the real world becasue just a cold will kill him !

  • Oneness100
    Oneness100 9 months ago

    Take your Fold to the Beach and spend a day using your phone around sand and see how long it takes before it has a problem.

  • TimBo
    TimBo 9 months ago

    Please buy a gallon freezer bag to protect your $2000 device.

  • Makaveli
    Makaveli 9 months ago


  • Robert P
    Robert P 9 months ago +8

    The Verge taking ownership of a mistake is a big thing...…for The Verge.

  • Steve Amies
    Steve Amies 9 months ago

    What's with the Mic you gonna suck it?

  • President.Johnson
    President.Johnson 9 months ago

    The guest has the Apple hair cut

  • Mostafa Khavasi
    Mostafa Khavasi 9 months ago

    What kind of smart watch is Lew wearing?

  • Anonymous
    Anonymous 9 months ago +2

    There's a notch on his head 🤣🤣

  • Depressed Sauce
    Depressed Sauce 9 months ago

    It needs. S-pen

  • Johan Bouwer
    Johan Bouwer 9 months ago

    What about people that work in dirty environments? Does that mean Samsung will lose that part of the market wirh folding phones?

  • superkallefrageliste
    superkallefrageliste 9 months ago

    Buying a device that is kinda cool, but generally extremely fragile, like EXTREMLY. I mean no matter the tech, if I stuff that phone into my pockets and ANYTHING could potentially break it, not scratch ... no straight up kill it. The other thing, I personally don't stand the feeling of that protective layer that has to cover the screen to keep it "save?", and that is a glued on layer... with time 100% wear off If you use the phone. AND THE FACT THAT YOU CAN EASYLIE STRIPP OFF A PIECE OF CHEAP LAYER AND IT ALL BREAKS .... common seriously? The price tag, the feel of the screen, the extreme fragile ness of the screen/hinge thing, not closing flat (looks so stupid once its folded because our the gap on the hinge side) .... far from being a finished product. Not worth the money if you want a device that is designed to be used IRL and not in a lab.......

    IXLATFILM 9 months ago

    need to run some lapel mics so you do not have the big mics in the way

  • Alejandro Bello
    Alejandro Bello 9 months ago

    So basically you are paying 2k for a mass production prototype..

  • Arrow2YourKnee
    Arrow2YourKnee 9 months ago +1

    How many smartphones have you seen that allow small stuff from your pockets creep behind the screen till now? and how do you blame the user for such a design flaw?

    • Arrow2YourKnee
      Arrow2YourKnee 9 months ago

      @jahl3al Brown I agree, but there's a big difference between innovative imperfection and flawed design

    • jahl3al Brown
      jahl3al Brown 9 months ago

      Nothing is perfect the first time

    • Arrow2YourKnee
      Arrow2YourKnee 9 months ago

      @jahl3al Brown innovative features are hardly an excuse for bad design.

    • jahl3al Brown
      jahl3al Brown 9 months ago

      How many smartphone have you seen that has a 'SCREEN' that can fold up until now??

  • Tighe Matthew
    Tighe Matthew 9 months ago

    Clay gate 99.9% user error

  • kyle dickhaut
    kyle dickhaut 9 months ago

    That is very interesting that a small peace of clay/debris can get into the phone. And to add to your discussion about getting stuff in your pocket. I work in construction and I get little pebbles in my pockets all the time! Knowing that something small can kill a phone makes me not want to get this phone!

  • Paul Gabriel A. Caronan

    But, why would you still believe The Verge? Have they ever been credible recently?

  • Paulo Christeus Taduran

    The headline on that article should've been typed in like: "Modeling Clay could get through the hinge"

  • Mavis Vdv
    Mavis Vdv 9 months ago

    How much is Samsung paying you to deliver this easy going blaming it on the clay stuff. It costs 2000 dollars, if clay can enter the cogs. Dust certainly will, and it shall rape this device within weeks. Be more critical and give advise as you did in the past. This is not yet ready for consumer market. Only thing that’s a step forward is the folding screen. All the rest is several steps backwards. Good thing Samsung is delaying the launch to address these issues. I really wanted to buy this, but I’m really sceptical now.

  • Scrubgamer
    Scrubgamer 9 months ago

    Me with a Note 9 in my pocket carefree: *Laughs in poor person

  • Super Hans ✅
    Super Hans ✅ 9 months ago

    how much makeup do you wear?

  • Aaron
    Aaron 9 months ago

    So pretty much users or reviewers are blaming Samsung for faults in this product when in reality most, if not all, of these problems were from user negligence?

  • Andrew Sullivan
    Andrew Sullivan 9 months ago

    There is no statement from Samsung on the broken Fold that may have had clay work its way inside, and until they do, I don't believe it's clay in there. I think it's something like a small piece of rock or lint from a pocket.
    One way or another tho, the fact that it's literally so easy for something to get inside of the hinge mechanism, rendering the device essentially useless, is EXTREMELY alarming to me.

  • Street Skater 66
    Street Skater 66 9 months ago

    £2000 and a plastic screen? Nasty.
    I would never buy one.